Just in case any of you are tempted, please note the following warning:

Do Not Sign Up With Setanta

We originally signed up with them to watch the IPL. The coverage was pretty good, but after that tournament ended my mum decided that she didn’t want to continue with it, mainly because they put the price up by 30% after the first month. So last month she wrote to them canceling the service, and stopped the direct debit. This month the service is still available on our TV, so mum called them to see what was up. Firstly she was told that she was in debt to Setanta and was not even allowed to talk to anyone about her account until she paid for another month. That’s extortion. And when she finally got to talk to the finance people she was told that they won’t accept cancellation of accounts unless you write to a special address, which they don’t make public until you call and complain.

So basically we are getting charged for a service that we don’t want, and won’t be using, because the supplier of that service is making is almost impossible to cancel it. Doubtless there are all sorts of legal loopholes that allow them to get away with it, but I know they they couldn’t have done so in the US because I’ve been through this sort of problem with an ISP.

Anyway, you have been warned.