I got a call from the complaints department at the bank today about the credit card issue I blogged about yesterday. Here’s what I was told.

1. They made the point about 99p transactions being suspect (thanks Matthew, that was a good one).

2. They said that when the transaction first came in it was from another vendor, not Amazon, though it shows up on my statement as Amazon. Apparently this was Internet pixies at work or something.

3. They said that, despite what I had been assured by two other bank staff, they never, ever decline cards purely at random.

4. They had this bridge that they wanted to sell me.

I lied about point 4.

But now I trust them even less than I did yesterday.