I’m a sucker for online surveys. I figure that if I don’t give people feedback then their products will never get any better. The good news on this is that I’m seeing an increasing number of surveys that are looking to ensure that they get feedback from LGBT folks so that they can, if necessary, tailor products accordingly. The bad news is that these almost always assume that the terms “heterosexual”, “gay”, “lesbian”, “bisexual” and “transgender” are mutually exclusive. Still a long way to go, I guess.